In our effort and dedication to preserving your data, we have created this comprehensive privacy policy in order to keep your interests & information protected on our website. This privacy policy is subject to experience change and analysis without any earlier notice or consent. Thus, to keep yourself updated about the changes proposed, please keep visiting and reviewing the terms & conditions of this privacy policy.
01Who we are
This website is operated by Associatte PropTech Pvt. Ltd. ("Associatte", "we", "us" or "our"), an authorised channel partner for Century Real Estate. It is not the official website of Century Real Estate. For the purposes of the Digital Personal Data Protection Act, 2023 ("DPDP Act"), Associatte is the Data Fiduciary for personal data collected through this website.
This policy applies to all pages of this website, our enquiry forms, and communications that follow from them (calls, WhatsApp, SMS and email).
02Data we collect
Information you provide
- Your name, mobile number and email address.
- Any additional information you share during calls, chats, site visits or video consultations (for example, preferred visit timings or financing requirements).
Information collected automatically
- Device and browser type, IP address, approximate location, pages visited and time spent on the site.
- Campaign and referral information such as UTM parameters and the advertisement or website that led you to us.
- Cookie and similar identifiers, as described in our Cookie Policy.
We do not knowingly collect sensitive data such as financial account numbers, passwords or government ID numbers through this website. Please do not submit such information through our forms.
03How we use your data
- To respond to your enquiry and share project information such as brochures, price lists, floor plans and availability.
- To arrange site visits, virtual tours and consultations with our property advisors.
- To register you as our referred customer with the developer, so that your enquiry is attributed and processed correctly.
- To send you relevant updates about Century Jakkur and similar projects, where you have agreed to receive them.
- To measure and improve the performance of our website and advertising.
- To comply with legal, regulatory and RERA obligations and to prevent fraud or misuse.
04Consent & legal basis
We process your personal data on the basis of the consent you give when you submit an enquiry form and tick the consent box, and for legitimate uses permitted under the DPDP Act, such as complying with law. By providing your contact details, you consent to being contacted by phone, SMS, WhatsApp or email in relation to your enquiry, even if your number is registered on the National Do Not Call (DND) registry.
You may withdraw your consent at any time. Withdrawal will not affect processing carried out before it, and we may need to stop assisting you with your enquiry once consent is withdrawn.
07Data retention
We keep enquiry data for as long as needed to assist you and for a period of up to 24 months after our last interaction, unless a longer period is required by law (for example, for tax or transaction records if you complete a purchase). After this, data is deleted or anonymised.
08Security
We use reasonable security safeguards, including encrypted (HTTPS) transmission, access controls limited to staff who need the data, and vetted service providers. No method of transmission over the internet is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security. If a personal data breach occurs, we will notify affected users and the Data Protection Board of India as required by law.
09Your rights
Subject to applicable law, you have the right to:
- Access a summary of the personal data we hold about you and how it is processed.
- Correct, complete or update inaccurate or incomplete data.
- Erase your data when it is no longer needed for the purpose it was collected.
- Withdraw consent and opt out of marketing communications at any time — reply "STOP" on WhatsApp/SMS or use the unsubscribe link in emails.
- Nominate another person to exercise your rights in the event of death or incapacity.
- Raise a grievance with us, and if unresolved, with the Data Protection Board of India.
To exercise any of these rights, contact our Grievance Officer using the details below. We aim to respond within 30 days.
10International users
We assist buyers who live outside India. Your data is processed and stored in India and may be accessed by our service providers in other countries, subject to restrictions notified by the Government of India. By using this website from outside India, you understand that your data will be handled in accordance with this policy and Indian law.
11Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised. Material changes will be highlighted on this page.
12Grievance officer
For questions, requests or complaints about your personal data, please contact: